DELIVERIES

Free Deliveries

We offer free delivery on all orders over £50. Our free delivery service is guaranteed to be with you within 10 working days from the date of order. Typical delivery period is 5 working days. We only deliver to mainland UK.

Standard Deliveries

Standard delivery is available on all our orders. Where the order is over £50, delivery is free. Where the order is under £50, the delivery charge is £3.99 and the delivery is guaranteed within 7 working days from the date of order. In summary, delivery is free on orders over £50 (otherwise £3.99). We only deliver to mainland UK.

Next Day Deliveries

We offer a next day delivery service on all orders placed before 3pm on a weekday. All orders placed after 3pm on a weekday or anytime over the weekend, will be dispatched on the next working day. The deliveries will arrive at the customer between 7am and 7pm. We only deliver to mainland UK. There are 2 price classes for our next day delivery service –

Delivery Class	Example Product	7am – 7pm	Morning
Standard Items Next Day	Bath-lift, Shower Stool, Self-Propelled Wheelchair	£7.99	£18.99
Heavy Items Next Day	Electric Wheelchairs, Mobility Scooters	£19.99	£29.99

Priority and Saturday Delivery

Please contact us via email for pricing on priority and Saturday deliveries. We only deliver to mainland UK.

Issues with Delivery

We try our very best to ensure that your order reaches you safely. If there are any issues with your order, please contact us on 0203 488 0930 as soon as you can. Where possible, please take photographic evidence of any damage or missing item(s).

Item(s) Damaged on receipt

If any of the items in your order is damaged on receipt, it is important that when signing for your item you also state received damaged.

Received item(s) not as ordered

We carefully pick all our orders and inspect them before shipping. In the rare occasion our team make a mistake, we will arrange a refund/replacement at no additional cost to you. Please contact us as soon as you can on 0203 488 0930.